Australia's Highest Google 5 Star Rated Dog Trainer
Do you have any Questions about what we offer?
I bet you do!!!
Here are the most common questions we get asked, so hopefully you will find out more about why you should book us!
What Training Methods do you use?
This is a Great Question and one that is not easily answered, but let me try for you.
A lot of trainers look at symptoms and then either Reward or Punish what they see. While these methods are OK for simplistic training, they don't actually help teach the dog how to find solutions on its own through setting up Great, Safe and Constructive Learning Environments.
Good dog training is NOT about Micro-Managing your dog!
Dogs do not learn through Intimidation, nor do they learn through Bribery.
What we offer is a "Balanced" approach where we teach your dog how to manage Stress, Pressure and Conflict so that it can make better decisions that Empower the dog with confidence.
If you like giving your dog genuine affection and enjoy having a dog that loves to work with you because it Trusts YOU, then you will love our methods.
This video will explain what Balanced Dog Training is, and why it is the Best Most Natural Way to Train Your Dog
After we book do we get you or another Trainer?
This is a simple question to answer.
You get ME and nobody else!
I have seen what happens when dog trainers employ other trainers. The first thing that suffers is attention to client needs, consistency, empathy to change things as you go to make clients feel better.
When you email, text, call or contact me through YouTube, you are dealing with me.
Yes this makes getting a hold of me a little tricky when I am busy, but the trade off is that you know that you are dealing with the person that will be training you and your precious dog, and then answering questions you may have after the training while you are putting the work into making your dog amazing.
Why don't you charge by the hour like other Trainers?
Quite simply because I don't want to rip people off.
Most dog trainers charge what appears to be "modest" fees by the hour, and then they charge for each and every hour and your total fee is NOT agreed ahead of time.
If this is not bad enough, unless you can speak "dog" it is impossible to be briefed by you about your issues, investigate what is really going on, see how the dog is dealing with the issues and then develop the training and teach you how to carry out the training all in one hour.
I can assure you that if you engage a Dog Trainer that is happy to do an initial hour long training session, it will be Simplistic, Symptom focused and a waste of money.
My sessions are based on a min 2hr time which is not "clock watched" meaning it often exceeds this time and is for a fee that is fixed and agreed ahead of time.
The only thing I want to worry about when I do a session with you is to take my time, ask the right questions and get the right results to help your dog.
If I take longer to achieve this, it will not be at your expense.
Can I take notes during the session?
I can do better than that for you!
I strongly encourage you to document the session as best suits your learning style.
In order to make things simple I offer the following;
Within reason, the specific exercises I need you to practice are allowed to be videoed on your phone or iPad. I have found this to be a very useful reference tool for you after our session.
I encourage the use of a Voice Recorder to record content that may not need to be videoed. This will save you taking notes allowing you uninterrupted focus during the session with me.
Where appropriate, I will issue via email, specific PDF documents or a detailed Video of additional information that will be useful for you going forward.
I lecture and run seminars for Adults and appreciate that not all people learn the same way.
Given I am training your dog and working with you, the focus is on making sure that I find a way of communication that you can associate with.
What if I need help after the session?
The first two weeks after our session are the most important. What is needed is doing the work, being patient and having realistic expectations.
My intent is to help you understand your dog and the steps forward that are needed for ongoing success.
After the training session, some clients can be a little overwhelmed with information and uncertain about what to do next.
For a nominated homework period (as discussed with you on the day), I encourage you to stay in touch with me while practicing the exercises so that I can keep you focused, confident and address any questions or concerns you may still have.
This can be done by via Text or via Email. This homework period many vary in length depending on the severity of the behaviour/s being addressed.
There is no additional charge for this and again is highly encouraged so that we can get the best possible results.
If after the homework period, a follow up is needed, we can then target specific issues you may still be having or simply if you desire, take your dog to higher levels of success.
How are you managing Covid-19 risks?
This is a very good question, and I am glad you asked.
I am fully vaccinated with the Astra Zeneca Vaccine, and still alive!!!
I get tested regularly even if I don't have symptoms given I travel into people's homes. The nature of my work also means that it is impossible to maintain social distancing with my clients.
I have a detailed Covd-19 plan that I issue to all my clients ahead of our session that clearly outlines what is expected of all of us during the session.
Unlike many of my competitors, I do not see clients during any lockdowns as it is illegal. If a trainer is offering to come to your home during that time, please report them as they are jeopardising your health.
At present I am seeing everyone regardless of whether they are vaccinated or not.
Once the Vaccination rollout has achieved the desired levels I will only be seeing clients that are fully vaccinated.
While this may not be acceptable to some people, I need to minimise risk to not only me and my family but ALL my clients given I go from home to home.
I cannot guarantee the safety of you or your family given Covid-19 is highly contagious, but I will do all I can to make the risk as low as humanly possible.